SUNRIDER DRONES LIMITED

PRIVACY POLICY

 

Introduction

Sunrider Drones Limited takes your privacy very seriously. This privacy policy has been prepared in line with the EU’s General Data Protection Regulation (GDPR) which took effect on 25 May 2018. The GDPR promotes fairness and transparency for all individuals in respect of their personal data.

This privacy policy applies to all data we process, and by using the Sunrider Drones Limited website, you consent to our collection and use of such data. If you would like to get in touch about anything in this policy or about your personal data then please contact us at gary@sunriderdrones.co.uk

Sunrider Drones Limited values your privacy and cares about the way in which your personal information is treated.

This policy describes what personal information we collect about you;

• how we obtain your personal information
• how we use your personal information
• on what basis we use your personal information
• how long we keep your personal information
• who we share your personal information with
• how we protect your personal information
• which countries we transfer your personal information to
• your rights regarding your personal information

Please see the relevant heading below for more information on each of these areas.

See ‘Data controller’ below for information on who controls and processes personal data at Sunrider Drones Limited

 

What personal information do we collect about you?

We may collect personal information from you in the course of our business, including through your use of our website, when you contact or request information from us, when you engage our services or as a result of your professional relationship with Sunrider Drones Limited.

The personal information that we process includes:

• Basic information, such as your name (including name prefix or title), the company you work for, your title or position.
• Contact information, such as your business and/or residential postal address, email address and phone number(s)
• Technical information, such as information from your visits to our website, including, but not limited to, IP address, device used, browser used, entry & exit pages, service provider etc.
• Identification and background information provided by you or collected as part of our business acceptance processes
• Personal information provided to us by or on behalf of our clients or generated by us in the course or providing services to them, which may include special categories of data
• Any other information relating to you which you may provide to us

How we obtain your personal information
• We collect information from you as part of our business acceptance processes and about you and others as necessary in the course of providing website services
• We collect your personal information while monitoring our technology tools and services, including our websites, social media accounts and email communications sent to and from Sunrider Drones Limited
• We gather information about you when you provide it to us or interact with us directly.
• We may collect or receive information about you from other sources, such as keeping the contact details we already hold for you accurate and up to date using publicly available sources

How we use your personal information

Sunrider Drones Limited collects and processes personal information about you in a number of ways, including through your use of our website and in the provision of services by us.

We use that information to provide and improve this website, including auditing and monitoring its use to provide and improve our services to you and to our clients, including handling the personal information of others on behalf of our clients

• To provide information requested by you
• To promote our services, including sending offers and updates.
• To manage and administer our relationship with you and our clients
• To fulfill our obligations under GDPR requirements.

Use of Sunrider Drones Limited website

A number of facilities on our website invite you to provide us with personal information, such as the contact page section of our website our email queries facilities and occasionally the option to add your details to our mailing list. The purpose of these facilities is apparent at the point that you provide your personal information and we only use that information for those purposes.

Our website uses several cookies to track and report on the manner in which the website is used to help us to improve it. Cookies do this by placing small text files on your device. The information that the cookies collect, can include, but not limited to, the number of visitors to the site, the pages visited and the length of time spent on the site etc. Please also see ‘Marketing and other emails’ below.

You may refuse the use of cookies or withdraw your consent at any time by selecting the appropriate settings on your browser but please note that this may affect your use and experience of the website. By continuing to use the website without changing your privacy settings, you are agreeing to our use of cookies.

To find out more about cookies, including how to manage and delete them, visit www.allaboutcookies.org.

 

External website links & third-parties

Although we only look to include quality, safe and relevant external links, users are advised to adopt a policy of caution before clicking any external web links mentioned throughout this website.

We cannot guarantee or verify the contents of any externally linked website despite our best efforts. Users should, therefore, note they click on external links at their own risk and we cannot be held liable for any damages or implications caused by visiting any external links mentioned.

On what basis we use your personal information

We use your personal information on the following basis;

• To comply with legal and regulatory obligations
• For legitimate business purposes. Please see ‘How we use your personal information’ for more detail

How long we keep your personal information

Your personal information will be retained in accordance with our data retention policy which categorises all of the information held by Sunrider Drones Limited and specifies the appropriate retention period for each category of data. Those periods are based on the requirements of applicable data protection laws and the purpose for which the information is collected and used, taking into account legal and regulatory requirements to retain the information for a minimum period, limitation periods for taking legal action, good practice and Sunrider Drones Limited business purposes.

Who we share your personal information with

We are a UK Based company and we operate within the UK, as well as accessing services within the EU and Globally and any information that you provide to us may be shared with and processed by any entity in the UK that is associated with in relation to Sunrider Drones Limited

We may also share your personal information with certain trusted third parties in accordance with contractual arrangements in place with them, including:

• Suppliers to whom we outsource certain support services, including but not limited to IT Support Services
• Where necessary, or for the reasons set out in this policy, personal information may also be shared with regulatory authorities, courts, tribunals, government agencies and law enforcement agencies. While it is unlikely, we may be required to disclose your information to comply with legal or regulatory requirements. We will use reasonable endeavours to notify you before we do this, unless we are legally restricted from doing so.

Sunrider Drones Limited may use social media sites such as Instagram, Facebook, LinkedIn, Pinterest, Vimeo, YouTube and Twitter. If you use these services, you should review their privacy policy for more information on how they deal with your personal information.

We do not sell, rent or otherwise make personal information commercially available to any third party, except with your prior permission.

Social Media Policy & Usage

We adopt a Social Media Policy to ensure our business conducts itself accordingly online. While we may have official profiles on social media platforms users are advised to verify the authenticity of such profiles before engaging with, or sharing information with such profiles. We will never ask for user passwords or personal details on social media platforms. Users are advised to conduct themselves appropriately when engaging with us on social media.

There may be instances where our website features social sharing buttons, which help share web content directly from web pages to the respective social media platforms. You use social sharing buttons at your own discretion and accept that doing so may publish content to your social media profile feed or page. You can find further information about some social media privacy and usage policies in the resources section below.

Resources

We may use your images on social media to promote our business. We will tag you where possible unless you specifically ask us not to. If you do not wish any images to be used on social media you must state this in writing, either by sending an email to gary@sunriderdrones.co.uk or by using the Contact Form on this website. Alternatively, you can also send a letter addressed to Sunrider Drones Limited, 46 Hyde Road, Paignton, Devon TQ4 5BY

Once received, a written confirmation will be sent to you within 7 working days.

How we protect your personal information

We use a variety of technical and organisational measures to help protect your personal information from unauthorised access, use, disclosure, alteration or destruction consistent with applicable data protection laws.

Which countries we transfer your personal information to

In order to provide our services, we may need to transfer your personal information to locations outside the jurisdiction in which you provide it or where you are viewing this website for the purposes set out in this privacy policy. This may entail a transfer of your information from a location within the European Economic Area (the “EEA”) to outside the EEA, or from outside the EEA to a location within the EEA. Please see ‘Who we share your personal information with’ for more detail on how the information may be shared with Sunrider Drones Limited and third-party service providers.

The level of information protection in countries outside the EEA may be less than that offered within the EEA. Where this is the case, we will implement appropriate measures to ensure that your personal information remains protected and secure in accordance with applicable data protection laws. EU standard contractual clauses are in place between all Sunrider Drones Limited entities that share and process personal data. Where our third party service providers process personal data outside the EEA in the course of providing services to us, our written agreement with them will include appropriate measures, usually standard contractual clauses.

Your rights regarding your personal information

The European Union’s General Data Protection Regulation and other applicable data protection laws provide certain rights for data subjects.

You are entitled to request details of the personal information we hold about you and how we process it. You may also have a right in accordance with applicable data protection law to have it rectified or deleted, to restrict our processing of that information, to stop unauthorised transfers of your personal information to a third party and, in some circumstances, to have personal information relating to you transferred to another organisation. You may also have the right to lodge a complaint in relation to Sunrider Drones Limited processing your personal information with a local supervisory authority.

If you object to the processing of your personal information, or if you have provided your consent to processing and you later choose to withdraw it, we will respect that choice in accordance with our legal obligations.

Your objection (or withdrawal of any previously given consent) could mean that we are unable to perform the actions necessary to achieve the purposes set out above (see ‘How we use your personal information’) or that you may not be able to make use of the services and products offered by us. Please note that even after you have chosen to withdraw your consent we may be able to continue to process your personal information to the extent required or otherwise permitted by law, in particular in connection with exercising and defending our legal rights or meeting our legal and regulatory obligations.

We must ensure that your personal information is accurate and up to date. Therefore, please advise us of any changes to your information by sending an email to gary@sunriderdrones.co.uk or writing to Sunrider Drones Limited, 46 Hyde Road, Paignton, Devon TQ4 5BY

Information relating to your method of payment

Payment information is never taken by us or transferred to us through our website.

When payment is made in person, by cheque, bank transfer or any other means, our agents and/or contractors never have access to any payment information.

Data controller

Gary Revell is the Data Controller for Sunrider Drones Limited

This policy was updated 13 April 2021